Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on our Website.

By using our Website, you agree to the terms outlined in this Privacy Policy.

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1) Information We Collect

a. Personal Information

We may collect the following personal details when you contact us, place an order, or submit a form:

• Name

• Phone number

• Email address

• Billing and shipping address

• Order details

• Messages or inquiries submitted through our contact forms

b. Technical & Usage Data

When you browse the Website, we automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited

• Time spent on pages

• Cookies and similar tracking technologies

c. Payment Information

We do not store any payment/card details.
All online payments are securely processed through third-party payment gateways.

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2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Respond to inquiries and provide customer support

• Schedule RO installation and service appointments

• Send order confirmations and updates

• Improve website performance and user experience

• Display personalized content and offers

• Maintain security and prevent fraud

We do not sell or rent your personal data to any third party.

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3. Cookies & Tracking Technologies

Our Website uses cookies to:

• Improve browsing experience

• Analyze traffic and performance

• Remember user preferences

• Enable essential site functions (cart, login, checkout)

You may disable cookies in your browser settings, but some features may not work properly.

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4. Sharing Your Information

We may share your data with trusted service providers such as:

• Payment gateways

• Delivery partners

• Technical support providers

• Analytics providers (e.g., Google Analytics)

These partners only receive information required to perform their services.

We do not share your data for marketing by third parties.

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5. Data Security

We follow industry-standard security measures to protect your information from:

• Unauthorized access

• Loss

• Misuse

• Modification

However, no online transmission is 100% secure.
Users share information at their own risk.

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6. Data Retention

We retain your information only as long as necessary for:

• Fulfilling orders

• Providing service

• Legal or accounting requirements

You may request deletion of your personal information anytime.

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7. Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of data

• Withdraw consent (for marketing messages)

• Ask how your data is used

To exercise your rights, contact us at [your support email/phone].

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8. Third-Party Links

Our Website may contain links to external sites.
We are not responsible for their privacy practices or content.
We encourage users to review external privacy policies separately.

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9. Children’s Privacy

Our services are not directed to children under 13.
We do not knowingly collect information from minors.

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10. Changes to This Policy

We may update this Privacy Policy anytime.
The updated version will be posted on this page with the “Last Updated” date.

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11. Contact Information

For questions about this Privacy Policy or data handling practices, contact us:

Surya AquaTech
Website: https://suryaaquatech.com/
Email: [suryapulser6810@gmail.com]
Phone: [+91 9042506346]